Return Policy

Return Policy

At Devsaga, we are committed to providing quality software products and services to our customers. If you are not completely satisfied with your purchase, we are here to help.

1.Return Eligibility

Software Products:

• Return requests must be made within 07 days of the original purchase date.
• The software must not have been downloaded, installed, or activated.
• If the software is defective or not as described, please contact our support team for assistance.
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• Services (e.g., custom development, consulting):

  • Return requests for services must be made within 14 days of the initial payment.
  • Returns will only be granted if no substantial work has been completed.
  • For ongoing services, returns will be prorated based on the work completed up to the point of the return request.
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2.Non-returnable Items

• Renewal fees for software maintenance.
• Any services that have been fully delivered and accepted by the client.

3. How to Request a Return

To request a return, please contact our support team with the following information:

• Your name and contact details.
• Reason for the return request.

You can reach our support team at contact@devsaga.co 

4.Return Process

• Once your return request is received and inspected, we will send you an email to notify you of the approval or rejection of your return.
• If approved, we will provide instructions on how to process further.
• For software returns, if the return is approved, we will deactivate the software license.
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5.Changes to This Policy

We reserve the right to update or modify this Return Policy at any time without prior notice. Any changes will be effective immediately upon posting to our website. It is your responsibility to review this policy periodically.

6. Contact Us: If you have any questions or concerns regarding our return policy or need assistance with a return, please don’t hesitate to contact our customer service team at contact@devsaga.co. We’re here to help